- #You cannot associate a private contact with an account how to#
- #You cannot associate a private contact with an account professional#
#You cannot associate a private contact with an account professional#
What’s next and how does an Associate get promoted to a more managerial role?Ī career in our Client Service team is not just a job it’s an opportunity to build an accelerated career, unlock competitive performance compensation, live and work in different cities around the world and develop key professional skills.ĭialectica is growing rapidly year by year and our goal is to establish a global presence with 1,200 team members across Americas, EMEA, and APAC in the near future.
#You cannot associate a private contact with an account how to#
Gathering knowledge through your own experience, learning how to translate it into learnings and sharing those learnings with your teammates is a vital skill that will help you become a future leader.Ģ. This includes communicating directly with the client via email or a phone call to find out more about the project following the initial brief, asking for clarifications and requesting more details to ensure that the team has all the information required to identify the right experts and sharing the experts’ profiles with the client.īy that point in time, they will also have spent enough time with the team and become way more experienced with the projects and thus have the opportunity to coach new team members. By taking on more responsibilities such as client communications and developing their project management skills, they are getting exposed and involved in each stage of project management from planning to delivery and evaluation. In approximately six months’ time - depending on one’s progress - an Associate is getting more and more involved in the project and starts to work more independently. At the same time, other more senior members of the team, such as an experienced Associate, an Associate Manager or a Manager will be taking on the role of the project manager, leading and organizing a project and briefing the rest of the team on their project tasks and responsibilities. Each project can be completely different one day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.Īt this early stage, a new Associate will also start communicating with the experts they’ve sourced. To successfully engage with them, Associates should first have a great understanding of the project itself and what it is that the client needs in order to relay it to the experts.
In the first couple of months post-training, the responsibilities of an Associate are focused on understanding how to do smart research by identifying the right experts for each client project. Those first weeks of training are crucial to the professional growth of an Associate - even beyond Dialectica - as they gain invaluable knowledge about how complex businesses operate and prepare themselves to provide excellent service and value to top international clients and experts. Once an Associate is hired, they go through tailored training with our Learning and Development team to find out more about how the expert network industry, as well as our clients and experts, work. What is it that Client Service Associates do? Now let’s talk about the role of the Associate in this complex, yet exciting structure, by answering three “Frequently Asked Questions”.ġ.
Dedicated to helping them collect real-time information and market insights from top industry experts across different markets, businesses and regions, our Client Service team gives its clients access to the most relevant expert profiles for each project, enabling them to make smart and well-informed business decisions.
Each Dialectica client has a dedicated point of contact assigned to their account, in order to provide unparalleled and customized service tailored to their requirements.įor example, a team might be servicing a world-leading investment or consulting company, while another team might be working with a private equity firm. Depending on location, size, structure and client needs, each sub-Client Service team consists of Associates, Senior Associates, Associate Managers, Managers, Senior Managers and a Vice President. The team is currently based in Athens, Montreal and Vancouver.
Our Client Service Senior Manager, Vasilis Hondros, gives us an in-depth view of the role of an Associate, its responsibilities, day-to-day tasks and opportunities for growth.īefore diving into the role of an Associate, we should briefly look into how Dialectica’s Client Service team is structured and what exactly it is that it does.
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